The Vin Scout

Non-Refundable Policy for The Vin Scout VIN Check Services

Thank you for choosing The Vin Scout for your VIN Check services. Please read the following non-refundable policy carefully, which applies to all our operations across the United States.

Non-Refundable Service

Once your VIN check report has been successfully generated and delivered to your email address, the service is considered fully rendered and non-reversible. As this is a digital product, we are unable to provide refunds after the report has been issued.

Data Accuracy

Our reports are compiled using trusted and reputable automotive data sources. While we strive for accuracy and detail, we do not guarantee 100% completeness of the information. We encourage all customers to independently verify any critical details before making decisions based on the report.

Report Customization

You may request modifications to your report to better suit your specific needs, provided the request is made within seven (7) days of receiving the report. While we are happy to accommodate such requests, they do not qualify as grounds for a refund.

Corrections and Errors

Should you find a significant error in your report, we ask that you contact our support team within seven (7) days of delivery. We will investigate and correct any inaccuracies at no extra charge. However, corrected reports do not qualify for refunds.

Why This Policy Is Non-Refundable

Due to the nature of digital products, once the report is delivered, the service is considered complete and the product cannot be returned. This policy is in place to maintain fair and consistent practices for all customers and to protect the integrity of our operations.

Customer Responsibility and Acknowledgment

By purchasing a VIN check from The Vin Scout, you confirm that you understand and accept this non-refundable policy. It is your responsibility to ensure that the VIN entered is accurate and matches the vehicle you wish to research.

Cancellation Policy

Once we begin processing your VIN report and it has been delivered to the email address you provided, the transaction is final. No cancellations or refunds will be honored under any circumstances.

Support & Contact

If you have any questions, need assistance, or would like to request a report modification, you can reach us at:
support@thevinscout.com
💬 Or use our 24/7 live chat available at thevinscout.com

We appreciate your trust in The Vin Scout. This policy helps us maintain the quality and reliability our customers expect.

What is the VIN number?

The VIN (Vehicle Identification number) is a unique identifier assigned to each vehicle. It consists of 17 characters that contain information about the brand, model, year of production and the characteristic features of the vehicle. The VIN number is used to track the vehicle history, such as repairs, technical inspections and accidents. This is a key element when checking the technical condition and vehicle history before buying.

Where to find a VIN number?

The VIN number is placed on elements permanently related to the body. You can usually find it on the driver's side, in the service book, on the side of the engine and in various other places, which is often conditioned by the car brand. If you do not find it under the hood, you can look for it in the trunk, on the floor in the passenger cabin, on the threshold, on the front septum, the nest of the front suspension column, the floor in the passenger compartment or the dashboard.